Milestone ... Excellent value for money !

Ey up my faithful blogworms, This will be my last blog for a week or two as we're off to sunny Salisbury to install a large Eco kitchen and utility room.

There's so much stuff to take down we'll have to make two trips with our van and we'll be there through the weekends to get the job done, will post loads of pictures on our return of what promises to be a fabulous project.

Just worth illustrating this week, I thought, is our approach and commitment to customer projects and the extra added value you get when Milestone is your chosen supplier and installer.

 When we at Milestone submit estimates for a job, we take a holistic view of everything that needs to be done and allow a given amount of time to carry out the work.

Nothing new there !, I hear you say. But we do it differently ..... We don't quote such much time for each element and stick to it rigidly and anything that falls outside that is automatically an extra. 
We look at the job and if it needs 7 days, we estimate 7 days. Any other little jobs that we get asked to do during the course of our work won't be charged as extras if they fit within the allotted time !

We do, of course, charge for any materials we need but time wise, if it can be done, it will.

Should we go over out allotted time then that's when extra time will be charged but only if we go over !. This means that many of our customers get much more value for money using Milestone than any other company. Just like us, your cash is hard earned and we are happy to give extra value for it if we can.

The pictures above relate to a kitchen refurbishment job we've just completed. The lady of the house asked if we could put some shelving up for jars and bottles but being the Milestone that a lot of you are now used to, we went one step further !! 

Using some timber provided by the customer that was left from a previous job, we created a complete .... and stylish ... shelf unit.

 Designed to fit within the furniture already present and stained to match it, the shelf unit ticks all the boxes she wanted to tick. We enjoyed making it, she appreciated our efforts and it was made within the time allowed as we'd saved some time on another element that went better than we'd anticipated.

It's long been accepted within the trade that there are a couple of phrases that strike fear in the heart of tradesmen ..... " While you're here, can you just ....." and "If you've got time, can you ..... "

Here at Milestone, we embrace these phrases and enjoy just doing a few little extra jobs if we can. We appreciate that sometimes it can be very difficult to get someone to come out to do these little jobs and if we can sort them out, we feel it would be rude not to ... !

As a result, many of our customers become firm friends, recommend us to their friends and having learnt our skills base will then always consult us before doing anything in their homes and that's where trust is built up which is good for everyone !!

Feeling appreciated, Jules.