Lizard and Banana ???

Ey up my faithful blogworms, My topic this week is split in two. As far apart as lizard and banana. Why those two ..... no idea ! two random images that came into my head two minutes ago, is all !

First, lets think about the kitchen industry for a minute. 

1. When a company says "we pay your vat" .. no they're not. They're working to a price list that already includes vat, calling ex vat, then and they're adding it again to knock it off !! A con trick that people fall for time and again

2. When they say "free dishwasher" .. not it's not, they've hidden it in the price of your furniture and claim to give it you for nowt ! Sneaky.

3. Free Worktops ... as above !

4. free anything else .. as above !

They repeatedly get away with this because of your perception of what you think the kitchen is worth. Dress it up right and any cheap kitchen looks worth more, leaving them room to hide stuff


5. When you go to these places and they say "sign today and we can do you a better deal " they're lying ! Go next week or the week after, you will be offered the same deal. Fact !  ... Sales targets ring any bells ... this is what they are preying on.

6. Pay for the whole thing up front, DON'T DO IT !. You have no defence left if you don't like it. 

You can guarantee the more you seem to get for free, the cheaper the kitchen actually was to start with. Remember: BUY CHEAP, BUY TWICE !!


Second: At Milestone, everything we do is genuine ... nothing hidden, the value of each item is the very best we can provide for what you want to spend ! 
We are independant and rely on satisfied customers to recommend us to their friends. 
 We have a vested interest in making sure that we give you the best advice and the best kitchen we can for your budget. Don't take our word for all this ! We've been doing this for 27 years now and have 100's of satisfied customers to prove, that's why we're still in business when many others have fallen by the wayside. We learned our craft over those years and would put our fitters up against the best of the rest and still come out on top !

 When we provide you with an estimate, we do so on the basis that both you and I have understood what you want and done the best we can to provide it.

We are sick of the phrase " If we give you the job, what can you do for us ?. We already done it, so don't insult us by asking.

It would be a massive help to us to learn your budget early on in our discussions as we can then tailor products available to us to suit your requirements better. We're not in the business of jacking up prices to what we think we can get away with !

However, I can understand reluctance to do this as many other companies would simply hike up their estimates to fit what you want to spend. WE DO NOT AGREE WITH THIS PRINCIPLE. With us what you see is what you get !

One of our strengths lies in our ability to tailor individual units within a layout to make the kitchen fit properly without resorting to unsightly filler panels. Sometimes just this ability alone is enough to make the difference between a kitchen that looks wrong and one that looks perfect.




We've always said that when anyone comes to see us "the answer's Yes, before they ask the question"

We can and do, make anything !

If you went into a Sandwich shop and asked for say: A Lizard & Banana sandwich, where they would look at you as if you were stupid, we would say "Yes, Certainly, how many ? "

Still got no idea why I picked on Lizards & Bananas .... but there you go !

Just felt the need to re-iterate what we're all about after a week where I've heard of other people getting lousy service and lousy quality from big supposedly "reputable" kitchen companies.

 If they get to read this .. boy, am I in trouble, but I don't care, I hate to see customers treated badly and lied to ..... the customer always comes first at Milestone !

OK, rant over. Jules (J2)